SYNERGY STONE Divine (Basalt Black)(Set of 2) Pro Hot Stone Massage Tools - Blend Heat, Relaxing and Therapeutic Massage for Deep Muscle Tension Relief - Free YouTube Training Videos
SYNERGY STONE Divine (Basalt Black)(Set of 2) Pro Hot Stone Massage Tools - Blend Heat, Relaxing and Therapeutic Massage for Deep Muscle Tension Relief - Free YouTube Training Videos
SYNERGY STONE Divine (Basalt Black)(Set of 2) Pro Hot Stone Massage Tools - Blend Heat, Relaxing and Therapeutic Massage for Deep Muscle Tension Relief - Free YouTube Training Videos
- IDEAL for MASSAGE THERAPY, SELF-CARE, FAMILY-CARE and ATHLETIC RECOVERY.
- TRIFECTA OF SPECIALIZED FEATURES focus your intention and efforts while giving your thumbs and fingers a needed rest. The 2, 3 and 4 finger like tips are naturally perfect for massaging shoulders, feet, hands, face and scalp for an invigorating yet relaxing sensation. With 10 ways to hold this Tool, DIVINE adds the ability to pay special attention to trouble areas without straining your fingers and thumbs.
- GETS HOT IN 30-60 SECONDS in a Microwave oven. Also heats in Hot Water, a Synergy Stone heating pad or any other safe heat source. Hot Stone Massage activates your body's inner "Healing Response". The Synergy of heat, pressure, and motion increase blood flow to the area, thereby increasing oxygen and bio-nutrients needed for active healing.
- HANDCRAFTED NEAR Seattle, WA. Each tool is made with pride to be cherished for years to come. Enjoy discovering how the tools designed for Massage professionals can save your hands and enhance your massage.
- SYNERGY STONES HAVE REVOLUTIONIZED Hot Stone Massage. For their ability to radiate heat longer than any other Massage Tool and for their ability to perform any type of massage from gentle Swedish to Deep muscle sculpting. These tools get down to business for anyone wanting to do more with less effort. Massage Therapists, athletes, couples, and more. People around the world are discovering why SYNERGY STONEs are the most effective hot stone massage tools available.
| Brand: | SYNERGY STONE |
|---|---|
| Size: | One-Size |
| Color: | Basalt (Set of 2) |
| Manufacturer: | SYNERGY STONE |
| Part Number: | 3SDMY8T |
| Material Type: | Stone, Ceramic |
| Isin: | IZCXCIZC0B1O |
IBspot Buyer Protection
Shop confidently on IBspot, receive your item as described or your money back for eligible orders. Learn Program Terms
GUARANTEED SAFE CHECKOUT
-
MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
-
EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
-
Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
⥠The DIVINE Synergy Hot Stone is a trifecta of specialized features that focus your intention and efforts while giving your thumbs and fingers a needed rest. With 10 ways to hold this Tool, DIVINE lets you address any area with controlled precision and gentle to deeper pressure. Perfect over shoulders, feet, hands, face and scalp for an invigorating yet relaxing sensation. DIVINE adds the ability to pay special attention to trouble areas without straining your thumb joint. Add the heat and you've just made someone's shoulders and your thumbs very happy.
Designed by a Professional Massage Therapist, to make 4-6 massages a day easier on his hands and more enjoyable for his clients. After years of hand's-on research and development, Synergy Stones have revolutionized hot stone massage forever. Perfect for professional massage, family-time, athletic-recovery, self-care and more. Around the world people are quickly discovering that SYNERGY STONE'S are the most effective hot stone massage tools available.
Gets HOT in 30-60 seconds in a Microwave. Also heats between a Synergy Stone Heating pad, in Hot Water or a Towel Cabby. Enjoy Hot, Room-temp or even Cold! Hot Stone Massage activates your body's Healing Response.
SYNERGY STONE's are hand-crafted of durable solid ceramic stoneware near Seattle, WA. Each tool is made with pride to be cherished for years to come.
Which of Ultra-Smooth or Natural Matt is Right for You? If you Only do massage with oils, etc., you can use either type but will have more grip with the Natural-Matte colors. If you Only do Clothed massage, definitely go with the Ultra-Smooth Colors. If you do both, either get both, half and half, or go with Ultra-Smooth because Ultra-Smooth massages with both oil and over clothes.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
Oops!
Sorry, it looks like some products are not available in selected quantity.