LAUNCH 2025 LAUNCH OBD2 Scanner CRP123 Engine Diagnostic Scan Tool With EL-50448 TPMS
LAUNCH 2025 LAUNCH OBD2 Scanner CRP123 Engine Diagnostic Scan Tool With EL-50448 TPMS
LAUNCH 2025 LAUNCH OBD2 Scanner CRP123 Engine Diagnostic Scan Tool With EL-50448 TPMS
Product Overview
LAUNCH CRP123 OBD2 Scanner Engine/ABS/SRS/Transmission Car Diagnostic Tool, ABS Code Reader, SRS Scan Tool, Lifetime Free Update Scan Tool
Why LAUNCH CRP123 is a perfect choice for every DIYer or Mechanic??
– Retrives Manufacturer Specific Enhanced Data for Domestic, Asian and European vehicles
– Reads and Records Data Streams for ABS, SRS, Transmission and Engine
– Auto ID Vehicles, Auto Module Search & Fast Protocol ID
– Reads and clear/reset codes on Engine, Transmission (A/T), ABS, and Airbag (SRS) systems – on most makes and most models (16 Pin) after 2006 year .
– Support for all 10 test modes of OBD II with Enhanced OBD II Mode 6 – View freeze frame data and I/M Readiness monitor status
– Retrieves generic and manufacturer specific codes
– Current, Permanent & Pending
– Graph, record, and replay data in full color
– Menu with DTC definitions in English,Portuguese,German,Spanish,Russian,French
– Intuitive Interface and Button Operation with Sleek, Rugged Design 3.5” TFT full color display
– Lifetime Free Internet updates
– Prints data via PC
Compared to 95% OBD2 scanner in the market, Launch CRP123 can also work on Transmission System , while many other Same types of Scanners DOES NOT work on Transmission System . The Launch CRP123 diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
Launch Creader CRP123 Multiple Languages Supported
English/French / German / Spanish/Portuguese / Russian /Japanese/ Italian / Polish
Thus, if you feel more comfortable with your native language, you can switch back and forth as necessary without encountering any sort of language barrier.
Four System diagnosis of Engine / ABS /SRS/ Transmission
Engine System
Today’s engines are complex systems, using feedback loops from intake air temperature and flow, manifold absolute pressure, engine coolant temperature, crankshaft and camshaft position, oil pressure, fuel rail pressure, fuel tank pressure, vehicle speed and many other inputs to determine correct air/fuel ratios, camshaft timing, ignition timing and other, critical, operational parameters. The LAUNCH CRP123 OBD2 Scanner speeds diagnosis by providing the user access to critical OBD II standard data as well as extended, manufacturer specific, data on engine, fuel, emissions and performance parameters, at the touch of a button.
Transmission system
Today’s automatic transmissions (A/T), like our engines have evolved into a complex system of mechanical, electrical and control systems interaction. Today’s transmissions provide a wealth of information about the success of up and downshifts, solenoid action (too harsh, too soft), clutch engagement, fluid temperature, fluid level, pressure, and other, critical, operational and diagnostic information. The LAUNCH CRP123 OBD2 Scanner provides the user a detailed view into this critical components operation and function, allowing fast, accurate and complete diagnosis of existing, or potential issues.
Anti-Lock Braking System (ABS system)
Like other systems, braking systems have evolved and become more complex, with multiple sensors and actuators operating together to make braking more smooth, consistent and safe for everyone. The LAUNCH CRP123 obd2 scanner allows the user to monitor and diagnose critical ABS systems to ensure that repairs to this critical system are effective, and complete.
Supplemental Restraint System (SRS System)
A well-functioning, always ready, Supplemental Restraint System (SRS) is absolutely critical for occupant and driver safety. Even minor issues might impact the operation, and performance, of the SRS system. The LAUNCH CRP123 obd2 scanner quickly, and efficiently, allows the user to retrieve, read and interpret SRS system issues and monitor SRS system functionality to rapidly diagnose, and repair, the cause of the issue. Once repaired, the CRP123 will allow the code to be cleared and the SRS system to be tested, by the PCM, to ensure that the fixes are complete.
View Live Data Graphing of Engine/AT/Airbag/ABS System
4 Live Data Stream Analyse in 1 Graph: This OBDII diagnostic scanner has big size LCD color screen .it also shows live vehicle sensors data in text,multiple graph format shows 4 live Readiness and allows you to focus on any suspicious or symptom-specific data parameters of Engine & AT & Airbag & ABS System.
Full OBD2 Function diagnostic Tool
LAUNCH CRP123 obd2 scanner support all obd2 test, turn off the MIL, check the status of emission-related monitors misfire system and fuel system, make sure the monitor was set before taking it to smog, help you pass the Smog Check easily
Mode 01—Request current powertrain diagnostic data.
Mode 02—Request freeze frame information.
Mode 03—Request emissions-related diagnostic troublecodes.
Mode 04—Clear/reset emissions-related diagnosticinformation.
Mode 05—Request oxygen sensor monitoring test results.
Mode 06—Request on-board monitoring test results for specific monitored systems.
Mode 07— Request emission-related diagnostic troublecodes detected during current or last completed drivingcycle
Mode 08—Request control of on-board system, test orcomponent.
Mode 09—Request vehicle information.
Mode 0A—Request emissions-related diagnostic troublecodes with permanent status after a clear/reset emission-related diagnostic information service.
CRP123 Function shows :
Faster Diagnose, Easy-to-Use, Wider Vehicle Coverage
For JAGUAR,For VOLVO,For OPEL,For LANDROVER,For SAAB,For BENZ.,For BMW,For SMART,For FIAT,For VOLKSWAGEN,For SEAT,For LEXUS,For PEUGEOT,For CITROEN,For SKODA,For PORSCHE,For SPRINTER,For AUDI,For RENAULT,For EURO Ford,For ROMEO,
For USAFODR,For GM,For CHRYSLER,For TOYOTA,For JPISZU,For NISSAN,For ACURA,
For MAZDA,For MITSUBISHI,For SUBARU,For HONDA,For SUZUKI,For PEUGEOT,
For INFINITI,For HYUNDAI,For KIA,For AUSTFORD,For HOLDEN
1.OBDII cars includes:
USA cars after 1996; Europe cars after 2002; Aisa cars after 2008, Japan cars after 2005;
If you were not sure if you car is included or not, please leave us the information of your car, we will check for you.
Leave as this: car brand, model, year.
2. ENG/AT/ABS/SRS testing
When we say "car supported list", we mean the car testing list for 4 system(ENG/AT/ABS/SRS). You will see the car supported list below, please remember that , that just for ENG/AT/ABS/SRS testing.
And for ENG/AT/ABS/SRS testing, it just supports the cars after 2006
Lifetime Free Update
Provides lifetime free update online via a TF card or a USB cable at Launch official website , and print date via PC
Print Diagnose Data Report
How to Update CRP123? HOW TO REGISTER & UPDATE?
Step 1: Go to LAUNCH official website(refer to the "User Guide (PDF)" in the "Product guides and documents "section of product webpage)
Step 2:Download and install the CRP123 update tool and launch the program when installed.
Step 3: You will be prompted to type in the serial # (located on the back of the tool)
Step 4: Hit [Device Upgrade] to enter the register page, type your email info (check the "Register Code" on the device menu "Help--Tool Information" ).
Note: the “User password” is equal to the “Register Code.”
Step 5: Install the TF card from the tool into the supplied USB TF card adapter and insert into USB port of CPU.
Step 6: Reopen the CRP update Suite and select the updates you would like to preform or click select all and click Download.
Step 7: Once all steps are complete, reinsert the TF card into the tool and power the tool via USB in computer or via OBD2 port in vehicle. The tool will prompt you to upgrade, select OK button on tool to proceed.
Step 8: The registration process is now complete!
LAUNCH CRP123 Packing List:
1*LAUNCH CRP123 ODB II Scanner
1*USB Cable
1*OBD II Cable
1*Card Reader
1*User Manual
1*Installation / Registration Instructions
1 x EL-50448 TPMS Reset tool
| Brand: | LAUNCH |
|---|---|
| Isin: | ILPXFHIORBXI |
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Shop confidently on IBspot, receive your item as described or your money back for eligible orders. Learn Program Terms
Product Overview
LAUNCH CRP123 OBD2 Scanner Engine/ABS/SRS/Transmission Car Diagnostic Tool, ABS Code Reader, SRS Scan Tool, Lifetime Free Update Scan Tool
Why LAUNCH CRP123 is a perfect choice for every DIYer or Mechanic??
– Retrives Manufacturer Specific Enhanced Data for Domestic, Asian and European vehicles
– Reads and Records Data Streams for ABS, SRS, Transmission and Engine
– Auto ID Vehicles, Auto Module Search & Fast Protocol ID
– Reads and clear/reset codes on Engine, Transmission (A/T), ABS, and Airbag (SRS) systems – on most makes and most models (16 Pin) after 2006 year .
– Support for all 10 test modes of OBD II with Enhanced OBD II Mode 6 – View freeze frame data and I/M Readiness monitor status
– Retrieves generic and manufacturer specific codes
– Current, Permanent & Pending
– Graph, record, and replay data in full color
– Menu with DTC definitions in English,Portuguese,German,Spanish,Russian,French
– Intuitive Interface and Button Operation with Sleek, Rugged Design 3.5” TFT full color display
– Lifetime Free Internet updates
– Prints data via PC
Compared to 95% OBD2 scanner in the market, Launch CRP123 can also work on Transmission System , while many other Same types of Scanners DOES NOT work on Transmission System . The Launch CRP123 diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
Launch Creader CRP123 Multiple Languages Supported
English/French / German / Spanish/Portuguese / Russian /Japanese/ Italian / Polish
Thus, if you feel more comfortable with your native language, you can switch back and forth as necessary without encountering any sort of language barrier.
Four System diagnosis of Engine / ABS /SRS/ Transmission
Engine System
Today’s engines are complex systems, using feedback loops from intake air temperature and flow, manifold absolute pressure, engine coolant temperature, crankshaft and camshaft position, oil pressure, fuel rail pressure, fuel tank pressure, vehicle speed and many other inputs to determine correct air/fuel ratios, camshaft timing, ignition timing and other, critical, operational parameters. The LAUNCH CRP123 OBD2 Scanner speeds diagnosis by providing the user access to critical OBD II standard data as well as extended, manufacturer specific, data on engine, fuel, emissions and performance parameters, at the touch of a button.
Transmission system
Today’s automatic transmissions (A/T), like our engines have evolved into a complex system of mechanical, electrical and control systems interaction. Today’s transmissions provide a wealth of information about the success of up and downshifts, solenoid action (too harsh, too soft), clutch engagement, fluid temperature, fluid level, pressure, and other, critical, operational and diagnostic information. The LAUNCH CRP123 OBD2 Scanner provides the user a detailed view into this critical components operation and function, allowing fast, accurate and complete diagnosis of existing, or potential issues.
Anti-Lock Braking System (ABS system)
Like other systems, braking systems have evolved and become more complex, with multiple sensors and actuators operating together to make braking more smooth, consistent and safe for everyone. The LAUNCH CRP123 obd2 scanner allows the user to monitor and diagnose critical ABS systems to ensure that repairs to this critical system are effective, and complete.
Supplemental Restraint System (SRS System)
A well-functioning, always ready, Supplemental Restraint System (SRS) is absolutely critical for occupant and driver safety. Even minor issues might impact the operation, and performance, of the SRS system. The LAUNCH CRP123 obd2 scanner quickly, and efficiently, allows the user to retrieve, read and interpret SRS system issues and monitor SRS system functionality to rapidly diagnose, and repair, the cause of the issue. Once repaired, the CRP123 will allow the code to be cleared and the SRS system to be tested, by the PCM, to ensure that the fixes are complete.
View Live Data Graphing of Engine/AT/Airbag/ABS System
4 Live Data Stream Analyse in 1 Graph: This OBDII diagnostic scanner has big size LCD color screen .it also shows live vehicle sensors data in text,multiple graph format shows 4 live Readiness and allows you to focus on any suspicious or symptom-specific data parameters of Engine & AT & Airbag & ABS System.
Full OBD2 Function diagnostic Tool
LAUNCH CRP123 obd2 scanner support all obd2 test, turn off the MIL, check the status of emission-related monitors misfire system and fuel system, make sure the monitor was set before taking it to smog, help you pass the Smog Check easily
Mode 01—Request current powertrain diagnostic data.
Mode 02—Request freeze frame information.
Mode 03—Request emissions-related diagnostic troublecodes.
Mode 04—Clear/reset emissions-related diagnosticinformation.
Mode 05—Request oxygen sensor monitoring test results.
Mode 06—Request on-board monitoring test results for specific monitored systems.
Mode 07— Request emission-related diagnostic troublecodes detected during current or last completed drivingcycle
Mode 08—Request control of on-board system, test orcomponent.
Mode 09—Request vehicle information.
Mode 0A—Request emissions-related diagnostic troublecodes with permanent status after a clear/reset emission-related diagnostic information service.
CRP123 Function shows :
Faster Diagnose, Easy-to-Use, Wider Vehicle Coverage
For JAGUAR,For VOLVO,For OPEL,For LANDROVER,For SAAB,For BENZ.,For BMW,For SMART,For FIAT,For VOLKSWAGEN,For SEAT,For LEXUS,For PEUGEOT,For CITROEN,For SKODA,For PORSCHE,For SPRINTER,For AUDI,For RENAULT,For EURO Ford,For ROMEO,
For USAFODR,For GM,For CHRYSLER,For TOYOTA,For JPISZU,For NISSAN,For ACURA,
For MAZDA,For MITSUBISHI,For SUBARU,For HONDA,For SUZUKI,For PEUGEOT,
For INFINITI,For HYUNDAI,For KIA,For AUSTFORD,For HOLDEN
1.OBDII cars includes:
USA cars after 1996; Europe cars after 2002; Aisa cars after 2008, Japan cars after 2005;
If you were not sure if you car is included or not, please leave us the information of your car, we will check for you.
Leave as this: car brand, model, year.
2. ENG/AT/ABS/SRS testing
When we say "car supported list", we mean the car testing list for 4 system(ENG/AT/ABS/SRS). You will see the car supported list below, please remember that , that just for ENG/AT/ABS/SRS testing.
And for ENG/AT/ABS/SRS testing, it just supports the cars after 2006
Lifetime Free Update
Provides lifetime free update online via a TF card or a USB cable at Launch official website , and print date via PC
Print Diagnose Data Report
How to Update CRP123? HOW TO REGISTER & UPDATE?
Step 1: Go to LAUNCH official website(refer to the "User Guide (PDF)" in the "Product guides and documents "section of product webpage)
Step 2:Download and install the CRP123 update tool and launch the program when installed.
Step 3: You will be prompted to type in the serial # (located on the back of the tool)
Step 4: Hit [Device Upgrade] to enter the register page, type your email info (check the "Register Code" on the device menu "Help--Tool Information" ).
Note: the “User password” is equal to the “Register Code.”
Step 5: Install the TF card from the tool into the supplied USB TF card adapter and insert into USB port of CPU.
Step 6: Reopen the CRP update Suite and select the updates you would like to preform or click select all and click Download.
Step 7: Once all steps are complete, reinsert the TF card into the tool and power the tool via USB in computer or via OBD2 port in vehicle. The tool will prompt you to upgrade, select OK button on tool to proceed.
Step 8: The registration process is now complete!
LAUNCH CRP123 Packing List:
1*LAUNCH CRP123 ODB II Scanner
1*USB Cable
1*OBD II Cable
1*Card Reader
1*User Manual
1*Installation / Registration Instructions
1 x EL-50448 TPMS Reset tool
| Brand: | LAUNCH |
|---|---|
| Isin: | ILPXFHIORBXI |
LAUNCH CRP123 OBD2 Scanner Engine/ABS/SRS/Transmission Car Diagnostic Tool, ABS Code Reader, SRS Scan Tool, Lifetime Free Update Scan Tool
Why LAUNCH CRP123 is a perfect choice for every DIYer or Mechanic??
– Retrives Manufacturer Specific Enhanced Data for Domestic, Asian and European vehicles
– Reads and Records Data Streams for ABS, SRS, Transmission and Engine
– Auto ID Vehicles, Auto Module Search & Fast Protocol ID
– Reads and clear/reset codes on Engine, Transmission (A/T), ABS, and Airbag (SRS) systems – on most makes and most models (16 Pin) after 2006 year .
– Support for all 10 test modes of OBD II with Enhanced OBD II Mode 6 – View freeze frame data and I/M Readiness monitor status
– Retrieves generic and manufacturer specific codes
– Current, Permanent & Pending
– Graph, record, and replay data in full color
– Menu with DTC definitions in English,Portuguese,German,Spanish,Russian,French
– Intuitive Interface and Button Operation with Sleek, Rugged Design 3.5” TFT full color display
– Lifetime Free Internet updates
– Prints data via PC
Compared to 95% OBD2 scanner in the market, Launch CRP123 can also work on Transmission System , while many other Same types of Scanners DOES NOT work on Transmission System . The Launch CRP123 diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
Launch Creader CRP123 Multiple Languages Supported
English/French / German / Spanish/Portuguese / Russian /Japanese/ Italian / Polish
Thus, if you feel more comfortable with your native language, you can switch back and forth as necessary without encountering any sort of language barrier.
Four System diagnosis of Engine / ABS /SRS/ Transmission
Engine System
Today’s engines are complex systems, using feedback loops from intake air temperature and flow, manifold absolute pressure, engine coolant temperature, crankshaft and camshaft position, oil pressure, fuel rail pressure, fuel tank pressure, vehicle speed and many other inputs to determine correct air/fuel ratios, camshaft timing, ignition timing and other, critical, operational parameters. The LAUNCH CRP123 OBD2 Scanner speeds diagnosis by providing the user access to critical OBD II standard data as well as extended, manufacturer specific, data on engine, fuel, emissions and performance parameters, at the touch of a button.
Transmission system
Today’s automatic transmissions (A/T), like our engines have evolved into a complex system of mechanical, electrical and control systems interaction. Today’s transmissions provide a wealth of information about the success of up and downshifts, solenoid action (too harsh, too soft), clutch engagement, fluid temperature, fluid level, pressure, and other, critical, operational and diagnostic information. The LAUNCH CRP123 OBD2 Scanner provides the user a detailed view into this critical components operation and function, allowing fast, accurate and complete diagnosis of existing, or potential issues.
Anti-Lock Braking System (ABS system)
Like other systems, braking systems have evolved and become more complex, with multiple sensors and actuators operating together to make braking more smooth, consistent and safe for everyone. The LAUNCH CRP123 obd2 scanner allows the user to monitor and diagnose critical ABS systems to ensure that repairs to this critical system are effective, and complete.
Supplemental Restraint System (SRS System)
A well-functioning, always ready, Supplemental Restraint System (SRS) is absolutely critical for occupant and driver safety. Even minor issues might impact the operation, and performance, of the SRS system. The LAUNCH CRP123 obd2 scanner quickly, and efficiently, allows the user to retrieve, read and interpret SRS system issues and monitor SRS system functionality to rapidly diagnose, and repair, the cause of the issue. Once repaired, the CRP123 will allow the code to be cleared and the SRS system to be tested, by the PCM, to ensure that the fixes are complete.
View Live Data Graphing of Engine/AT/Airbag/ABS System
4 Live Data Stream Analyse in 1 Graph: This OBDII diagnostic scanner has big size LCD color screen .it also shows live vehicle sensors data in text,multiple graph format shows 4 live Readiness and allows you to focus on any suspicious or symptom-specific data parameters of Engine & AT & Airbag & ABS System.
Full OBD2 Function diagnostic Tool
LAUNCH CRP123 obd2 scanner support all obd2 test, turn off the MIL, check the status of emission-related monitors misfire system and fuel system, make sure the monitor was set before taking it to smog, help you pass the Smog Check easily
Mode 01—Request current powertrain diagnostic data.
Mode 02—Request freeze frame information.
Mode 03—Request emissions-related diagnostic troublecodes.
Mode 04—Clear/reset emissions-related diagnosticinformation.
Mode 05—Request oxygen sensor monitoring test results.
Mode 06—Request on-board monitoring test results for specific monitored systems.
Mode 07— Request emission-related diagnostic troublecodes detected during current or last completed drivingcycle
Mode 08—Request control of on-board system, test orcomponent.
Mode 09—Request vehicle information.
Mode 0A—Request emissions-related diagnostic troublecodes with permanent status after a clear/reset emission-related diagnostic information service.
CRP123 Function shows :
Faster Diagnose, Easy-to-Use, Wider Vehicle Coverage
For JAGUAR,For VOLVO,For OPEL,For LANDROVER,For SAAB,For BENZ.,For BMW,For SMART,For FIAT,For VOLKSWAGEN,For SEAT,For LEXUS,For PEUGEOT,For CITROEN,For SKODA,For PORSCHE,For SPRINTER,For AUDI,For RENAULT,For EURO Ford,For ROMEO,
For USAFODR,For GM,For CHRYSLER,For TOYOTA,For JPISZU,For NISSAN,For ACURA,
For MAZDA,For MITSUBISHI,For SUBARU,For HONDA,For SUZUKI,For PEUGEOT,
For INFINITI,For HYUNDAI,For KIA,For AUSTFORD,For HOLDEN
1.OBDII cars includes:
USA cars after 1996; Europe cars after 2002; Aisa cars after 2008, Japan cars after 2005;
If you were not sure if you car is included or not, please leave us the information of your car, we will check for you.
Leave as this: car brand, model, year.
2. ENG/AT/ABS/SRS testing
When we say "car supported list", we mean the car testing list for 4 system(ENG/AT/ABS/SRS). You will see the car supported list below, please remember that , that just for ENG/AT/ABS/SRS testing.
And for ENG/AT/ABS/SRS testing, it just supports the cars after 2006
Lifetime Free Update
Provides lifetime free update online via a TF card or a USB cable at Launch official website , and print date via PC
Print Diagnose Data Report
How to Update CRP123? HOW TO REGISTER & UPDATE?
Step 1: Go to LAUNCH official website(refer to the "User Guide (PDF)" in the "Product guides and documents "section of product webpage)
Step 2:Download and install the CRP123 update tool and launch the program when installed.
Step 3: You will be prompted to type in the serial # (located on the back of the tool)
Step 4: Hit [Device Upgrade] to enter the register page, type your email info (check the "Register Code" on the device menu "Help--Tool Information" ).
Note: the “User password” is equal to the “Register Code.”
Step 5: Install the TF card from the tool into the supplied USB TF card adapter and insert into USB port of CPU.
Step 6: Reopen the CRP update Suite and select the updates you would like to preform or click select all and click Download.
Step 7: Once all steps are complete, reinsert the TF card into the tool and power the tool via USB in computer or via OBD2 port in vehicle. The tool will prompt you to upgrade, select OK button on tool to proceed.
Step 8: The registration process is now complete!
LAUNCH CRP123 Packing List:
1*LAUNCH CRP123 ODB II Scanner
1*USB Cable
1*OBD II Cable
1*Card Reader
1*User Manual
1*Installation / Registration Instructions
1 x EL-50448 TPMS Reset tool
Item Specifics
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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