Topmart High Density Foam Pet Steps 2 Tiers,11.8" High,Non-Slip Dog Stairs,Dog Ramp,Soft Foam Dog Ladder,Best for Dogs Injured,Older Cats,Pets with Joint Pain,Suitable for Low Sofas,Stairs,Lower place
Topmart High Density Foam Pet Steps 2 Tiers,11.8" High,Non-Slip Dog Stairs,Dog Ramp,Soft Foam Dog Ladder,Best for Dogs Injured,Older Cats,Pets with Joint Pain,Suitable for Low Sofas,Stairs,Lower place
Topmart High Density Foam Pet Steps 2 Tiers,11.8" High,Non-Slip Dog Stairs,Dog Ramp,Soft Foam Dog Ladder,Best for Dogs Injured,Older Cats,Pets with Joint Pain,Suitable for Low Sofas,Stairs,Lower place
- Waterproof, Washable Cover: The surface of the cover is made of corduroy, the bottom of the dog paw pattern made of silicone, the sides and back are made of suede, all-round to achieve the effect of non-slip. Cover added waterproof layer to protect the sponge from getting dirty. Even if the pet accidentally pee on the dog ladder, will not leave a mark on the sponge. Only need to clean the cover can be. Cover can be machine washed.
- Special Notice:Our dog ramp is packed in a vacuum compression package,please make sure to open all packages before use, let the sponge come in contact with the air, and it takes time to rebound after opening. Generally, it can fully rebound after 24-48 hours, depending on the temperature, the higher the temperature, the faster the rebound.
- Safer,Wider&Deeper Steps:Our dog stairs are excellent for those older dogs who are less mobile as they age or for cats with injuries. More wide and deep steps are helpful for reducing the strain that constantly jumping up and down onto lower bed,sofa can have on your pet's joints,and topmart dog steps will not shake and slip during use. The cover made of corduroy is more frictional than other covers, pets will not slip on the stairs.
- Product Details: Dog Stair dimensions are 15.7". L x 15.7". W x 11.8". H. A foam pet stair and a machine washable soft cover(Color Grey). The back of the stair may tilt due to compression, which does not affect the use.Extra gift is a pet hair removal. Easily removes hair, dust and lint from sofas, beds and clothes.We recommend it for pets weighing less than 60 pounds.
- High Quality Sponge: Made of 30D high-density sponge, strong resilience, not easy to deformation, very durable. Soft sponge provides a very comfortable touch to the pet. Even if the pet runs and plays or human accidentally hit the Topmart dog stairs will not be injured.
| Brand: | Topmart |
|---|---|
| Color: | Grey |
| Manufacturer: | Topmart |
| Part Number: | 00065 |
| Model: | 00065 |
| Material Type: | Foam |
| Product Dimensions: | 16.93 x 7.56 x 7.32 inches; 3.15 pounds |
| Isin: | I9XFEHOOWGKC |
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MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
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EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
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Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
Product Size:The product is 11.8" High, 15.7" Long, and 15.7" Wide
Package include:
2 Tier foam pet stair
Machine washable soft cover,Color Grey
Dog Rope Toy
Most pet stairs only consider how young and healthy pets can use them. They have not noticed how older and injured pets should use those hard and steep pet steps. Our topmart dog steps are not only suitable for young and healthy pets,for older and injured pets, our pet climbing ladder is their best choice.
Package include:
2 Tier foam pet stair
Machine washable soft cover,Color Grey
Dog Rope Toy
Most pet stairs only consider how young and healthy pets can use them. They have not noticed how older and injured pets should use those hard and steep pet steps. Our topmart dog steps are not only suitable for young and healthy pets,for older and injured pets, our pet climbing ladder is their best choice.
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Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
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| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
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We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
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Contact: support@ibspot.com
Item Not Received
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Email: support@ibspot.com
We’re always happy to help.
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
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Email: support@ibspot.com
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Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
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The item must be unused, in the same condition as received, and in its original packaging.
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A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
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Perishable goods (for example, food, flowers, newspapers, magazines)
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Intimate or sanitary goods
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Hazardous materials or flammable liquids/gases
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Gift cards
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Downloadable software
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Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
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Books with obvious signs of use
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Opened CDs, DVDs, software, or vinyl records
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Items not in their original condition, damaged, or missing parts not due to our error
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Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
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In-store returns are refunded to the original form of payment or issued as a gift card.
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Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
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5–7 business days for the return to reach our Returns Center.
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An additional 3–10 business days for your bank to post the refund to your account.
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If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
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Email: support@ibspot.com
Contact Form: Contact Us page
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