VEVOR 3L Ultrasonic Cleaner with Heater Timer & Basket Digital Sonic Machine
VEVOR 3L Ultrasonic Cleaner with Heater Timer & Basket Digital Sonic Machine
Features & Details
- Powerful Cleaning Performance: The VEVOR Ultrasonic Cleaner operates at an ultra-high frequency of 40kHz, generating millions of tiny bubbles that explode in water, releasing strong cleaning energy. This energy penetrates every crevice, thoroughly removing stubborn stains from delicate parts, ensuring no area is left uncleaned.
- Advanced Transducer Technology: The efficient transducer, combined with ultrasonic shock waves, instantly breaks down tough grease. With 360° cleaning of precision instruments, it easily eliminates stubborn dirt, and oil without damaging the items. Whether for everyday items or professional cleaning needs, you can use it with confidence.
- Heated Cleaning: For different items such as jewelry, watches/electronic accessories, and heavy grease industrial components, you can control the cleaning temperature from 0-110°C to accelerate the dissolution of dirt. This provides more efficient and targeted cleaning results. The high-temperature mode quickly breaks down stubborn grease, while the low-temperature mode gently protects sensitive materials.
- Outstanding Quality: Made with corrosion-resistant and wear-resistant 304 stainless steel baskets and inner chambers, the included basket prevents scratches during cleaning. The portable handle and convenient drainage design make operation easy and straightforward, with every detail designed to provide an exceptional cleaning experience.
- Wide Applicability: From precious jewelry to complex automotive parts and everyday eyewear, this ultrasonic cleaner handles all with ease. Whether you are a professional mechanic, a laboratory researcher, or an everyday user, this ultrasonic parts cleaner is your reliable assistant.
2L Ultrasonic Cleaner | 3L Ultrasonic Cleaner | 6L Ultrasonic Cleaner | 10L Ultrasonic Cleaner | 15L Ultrasonic Cleaner | 30L Ultrasonic Cleaner | |
Capacity | 2L | 3L | 6L | 10L | 15L | 30L |
Model | KZ-S2 | KZ-S3 | TH-30AXN | TH-40AXN | KZ-S15 | TH-100AXN |
Ultrasonic Power | 60W | 120W | 180W | 240W | 360W | 600W |
Heating Power | 150W | 150W | 300W | 300W | 450W | 500W |
Frequency | 40kHz | 40kHz | 40kHz | 40kHz | 40kHz | 40kHz |
Control Time | 0-30min | 0-30min | 0-30min | 0-30min | 0-30min | 0-30min |
Temperature Setting | 0-110℃ | 0-110℃ | 0-110℃ | 0-110℃ | 0-110℃ | 0-110℃ |
Tank Size | 150*135*100mm | 240*135*100mm | 300*152*146 mm | 296*237*147 mm | 325*300*155mm | 505*303*200 mm |
Ultrasonic Transducers | 1 PCS | 2 PCS | 3 PCS | 4 PCS | 6 PCS | 10 PCS |
Product Weight: | 1.95 kg | 2.95 kg | 4.91 kg | 6 kg | 7.5 kg | 11.92kg |
Product Dimensions | 175*165*190 mm | 265*165*225 mm | 325*177*290 mm | 328*268*292 mm | 355*325*275 mm | 535*332*325 mm |
2L Ultrasonic Cleaner | 3L Ultrasonic Cleaner | 6L Ultrasonic Cleaner | 10L Ultrasonic Cleaner | 15L Ultrasonic Cleaner | 30L Ultrasonic Cleaner | |
Capacity | 2L | 3L | 6L | 10L | 15L | 30L |
Model | SUS304 | SUS304 | SUS304 | SUS304 | KZ-D15 | SUS304 |
Frequency | 40kHz | 40kHz | 40kHz | 40kHz | 40kHz | 40kHz |
Ultrasonic Transducers | 1 Sets | 2 Sets | 3 Sets | 4 Sets | 6 PCS | 10 Sets |
Heating Power | 160W | 170W | 350W | 350W | 450W | 650W |
Ultrasonic Power | 60W | 80W | 140W | 190W | 360W | 600W |
Control Time | 0-30 min | 0-30 min | 0-30 min | 0-30 min | 0-30min | 0-30 min |
Temperature Setting | 0-80℃ | 0-80℃ | 0-80℃ | 0-80℃ | 0-80℃ | 0-80℃ |
Tank Size | 5.9" x 5.3" x 3.9" | 9.5" x 5.3" x 3.9" | 11.8" x 5.9" x 5.9" | 11.8" x 9.3" x 5.9" | 355*325*275 mm | 19.7×11.8×7.9 in. |
Product Weight: | 4.3 lb. (1.95 kg) | 6.5 lb. (2.95 kg) | 10.1 lb. (4.6 kg) | 13.2 lb. (6 kg) | 7.5 kg | 26.5 lb. (12 kg) |
Please be aware that PO Box cannot receive items,please DO NOT fill in the PO Box address.
- DELIVERY DAYS: 3-7 BUSINESS DAYS
- 3 BUSINESS DAYS SHIPPING OUT
- SHIP FROM CA & TX & NJ & GA & NC &OR WAREHOUSE
California Warehouse: City of Industry, CA
Texas Warehouse: Houston, TX
New Jersey Warehouse: Perth Amboy, NJ
New York State Warehouse: Perth Amboy, NJ
Georgia Warehouse: Austell,GA
North Carolina Warehouse: Grove NC
Oregon Warehouse: AIRPORT WAY Portland,OR
- All of our items are backed with a 30-day return policy. We ensure all our items are new and in excellent condition prior to shipping. In case you receive the item that is not to the standards above, please contact us via e-Bay messages. All returns must be in new original condition as received and should be shipped with delivery confirmation
- Please note that all returns must be pre-approved by us. Unauthorized returns will not be accepted. If you need to return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation.
- We ONLY accept returns with original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return.
- Email Customer Support:
- 9:00am-2:00am PST Sunday-Friday
- All emails will be responded to within 12-24 hours
- This item comes with 12 months Warranty from the date of customers purchased it. Special circumstances will be listed clearly in the listing.
- If your item has been damaged in transit or become faulty in warranty period, please email us with pictures or video to show the problem.
- Please do check everything carefully after you received the parcel, any the damage except DOA (Dead-On-Arrival) would not be covered if it's your fault.
- Replacement products are provided with the same warranty as the returned products.
VEVOR is a leading brand that specializes in equipment and tools. Along with thousands of motivated employees, VEVOR is dedicated to providing our customers with tough equipment & tools at incredibly low prices. Today, VEVOR's products are sold in more than 200 countries and regions with 10 million plus members worldwide.
Features & Details
- Powerful Cleaning Performance: The VEVOR Ultrasonic Cleaner operates at an ultra-high frequency of 40kHz, generating millions of tiny bubbles that explode in water, releasing strong cleaning energy. This energy penetrates every crevice, thoroughly removing stubborn stains from delicate parts, ensuring no area is left uncleaned.
- Advanced Transducer Technology: The efficient transducer, combined with ultrasonic shock waves, instantly breaks down tough grease. With 360° cleaning of precision instruments, it easily eliminates stubborn dirt, and oil without damaging the items. Whether for everyday items or professional cleaning needs, you can use it with confidence.
- Heated Cleaning: For different items such as jewelry, watches/electronic accessories, and heavy grease industrial components, you can control the cleaning temperature from 0-110°C to accelerate the dissolution of dirt. This provides more efficient and targeted cleaning results. The high-temperature mode quickly breaks down stubborn grease, while the low-temperature mode gently protects sensitive materials.
- Outstanding Quality: Made with corrosion-resistant and wear-resistant 304 stainless steel baskets and inner chambers, the included basket prevents scratches during cleaning. The portable handle and convenient drainage design make operation easy and straightforward, with every detail designed to provide an exceptional cleaning experience.
- Wide Applicability: From precious jewelry to complex automotive parts and everyday eyewear, this ultrasonic cleaner handles all with ease. Whether you are a professional mechanic, a laboratory researcher, or an everyday user, this ultrasonic parts cleaner is your reliable assistant.
2L Ultrasonic Cleaner | 3L Ultrasonic Cleaner | 6L Ultrasonic Cleaner | 10L Ultrasonic Cleaner | 15L Ultrasonic Cleaner | 30L Ultrasonic Cleaner | |
Capacity | 2L | 3L | 6L | 10L | 15L | 30L |
Model | KZ-S2 | KZ-S3 | TH-30AXN | TH-40AXN | KZ-S15 | TH-100AXN |
Ultrasonic Power | 60W | 120W | 180W | 240W | 360W | 600W |
Heating Power | 150W | 150W | 300W | 300W | 450W | 500W |
Frequency | 40kHz | 40kHz | 40kHz | 40kHz | 40kHz | 40kHz |
Control Time | 0-30min | 0-30min | 0-30min | 0-30min | 0-30min | 0-30min |
Temperature Setting | 0-110℃ | 0-110℃ | 0-110℃ | 0-110℃ | 0-110℃ | 0-110℃ |
Tank Size | 150*135*100mm | 240*135*100mm | 300*152*146 mm | 296*237*147 mm | 325*300*155mm | 505*303*200 mm |
Ultrasonic Transducers | 1 PCS | 2 PCS | 3 PCS | 4 PCS | 6 PCS | 10 PCS |
Product Weight: | 1.95 kg | 2.95 kg | 4.91 kg | 6 kg | 7.5 kg | 11.92kg |
Product Dimensions | 175*165*190 mm | 265*165*225 mm | 325*177*290 mm | 328*268*292 mm | 355*325*275 mm | 535*332*325 mm |
2L Ultrasonic Cleaner | 3L Ultrasonic Cleaner | 6L Ultrasonic Cleaner | 10L Ultrasonic Cleaner | 15L Ultrasonic Cleaner | 30L Ultrasonic Cleaner | |
Capacity | 2L | 3L | 6L | 10L | 15L | 30L |
Model | SUS304 | SUS304 | SUS304 | SUS304 | KZ-D15 | SUS304 |
Frequency | 40kHz | 40kHz | 40kHz | 40kHz | 40kHz | 40kHz |
Ultrasonic Transducers | 1 Sets | 2 Sets | 3 Sets | 4 Sets | 6 PCS | 10 Sets |
Heating Power | 160W | 170W | 350W | 350W | 450W | 650W |
Ultrasonic Power | 60W | 80W | 140W | 190W | 360W | 600W |
Control Time | 0-30 min | 0-30 min | 0-30 min | 0-30 min | 0-30min | 0-30 min |
Temperature Setting | 0-80℃ | 0-80℃ | 0-80℃ | 0-80℃ | 0-80℃ | 0-80℃ |
Tank Size | 5.9" x 5.3" x 3.9" | 9.5" x 5.3" x 3.9" | 11.8" x 5.9" x 5.9" | 11.8" x 9.3" x 5.9" | 355*325*275 mm | 19.7×11.8×7.9 in. |
Product Weight: | 4.3 lb. (1.95 kg) | 6.5 lb. (2.95 kg) | 10.1 lb. (4.6 kg) | 13.2 lb. (6 kg) | 7.5 kg | 26.5 lb. (12 kg) |
SHIPPING
PAYMENT
RETURNS
CONTACT
WARRANTY
Brand: | VEVOR |
---|---|
Isin: | I8FTFFITEWTH |

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Shop confidently on IBspot, receive your item as described or your money back for eligible orders. Learn Program Terms

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MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
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EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
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Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
Features & Details
- Powerful Cleaning Performance: The VEVOR Ultrasonic Cleaner operates at an ultra-high frequency of 40kHz, generating millions of tiny bubbles that explode in water, releasing strong cleaning energy. This energy penetrates every crevice, thoroughly removing stubborn stains from delicate parts, ensuring no area is left uncleaned.
- Advanced Transducer Technology: The efficient transducer, combined with ultrasonic shock waves, instantly breaks down tough grease. With 360° cleaning of precision instruments, it easily eliminates stubborn dirt, and oil without damaging the items. Whether for everyday items or professional cleaning needs, you can use it with confidence.
- Heated Cleaning: For different items such as jewelry, watches/electronic accessories, and heavy grease industrial components, you can control the cleaning temperature from 0-110°C to accelerate the dissolution of dirt. This provides more efficient and targeted cleaning results. The high-temperature mode quickly breaks down stubborn grease, while the low-temperature mode gently protects sensitive materials.
- Outstanding Quality: Made with corrosion-resistant and wear-resistant 304 stainless steel baskets and inner chambers, the included basket prevents scratches during cleaning. The portable handle and convenient drainage design make operation easy and straightforward, with every detail designed to provide an exceptional cleaning experience.
- Wide Applicability: From precious jewelry to complex automotive parts and everyday eyewear, this ultrasonic cleaner handles all with ease. Whether you are a professional mechanic, a laboratory researcher, or an everyday user, this ultrasonic parts cleaner is your reliable assistant.
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2L Ultrasonic Cleaner | 3L Ultrasonic Cleaner | 6L Ultrasonic Cleaner | 10L Ultrasonic Cleaner | 15L Ultrasonic Cleaner | 30L Ultrasonic Cleaner | |
Capacity | 2L | 3L | 6L | 10L | 15L | 30L |
Model | KZ-S2 | KZ-S3 | TH-30AXN | TH-40AXN | KZ-S15 | TH-100AXN |
Ultrasonic Power | 60W | 120W | 180W | 240W | 360W | 600W |
Heating Power | 150W | 150W | 300W | 300W | 450W | 500W |
Frequency | 40kHz | 40kHz | 40kHz | 40kHz | 40kHz | 40kHz |
Control Time | 0-30min | 0-30min | 0-30min | 0-30min | 0-30min | 0-30min |
Temperature Setting | 0-110℃ | 0-110℃ | 0-110℃ | 0-110℃ | 0-110℃ | 0-110℃ |
Tank Size | 150*135*100mm | 240*135*100mm | 300*152*146 mm | 296*237*147 mm | 325*300*155mm | 505*303*200 mm |
Ultrasonic Transducers | 1 PCS | 2 PCS | 3 PCS | 4 PCS | 6 PCS | 10 PCS |
Product Weight: | 1.95 kg | 2.95 kg | 4.91 kg | 6 kg | 7.5 kg | 11.92kg |
Product Dimensions | 175*165*190 mm | 265*165*225 mm | 325*177*290 mm | 328*268*292 mm | 355*325*275 mm | 535*332*325 mm |
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2L Ultrasonic Cleaner | 3L Ultrasonic Cleaner | 6L Ultrasonic Cleaner | 10L Ultrasonic Cleaner | 15L Ultrasonic Cleaner | 30L Ultrasonic Cleaner | |
Capacity | 2L | 3L | 6L | 10L | 15L | 30L |
Model | SUS304 | SUS304 | SUS304 | SUS304 | KZ-D15 | SUS304 |
Frequency | 40kHz | 40kHz | 40kHz | 40kHz | 40kHz | 40kHz |
Ultrasonic Transducers | 1 Sets | 2 Sets | 3 Sets | 4 Sets | 6 PCS | 10 Sets |
Heating Power | 160W | 170W | 350W | 350W | 450W | 650W |
Ultrasonic Power | 60W | 80W | 140W | 190W | 360W | 600W |
Control Time | 0-30 min | 0-30 min | 0-30 min | 0-30 min | 0-30min | 0-30 min |
Temperature Setting | 0-80℃ | 0-80℃ | 0-80℃ | 0-80℃ | 0-80℃ | 0-80℃ |
Tank Size | 5.9" x 5.3" x 3.9" | 9.5" x 5.3" x 3.9" | 11.8" x 5.9" x 5.9" | 11.8" x 9.3" x 5.9" | 355*325*275 mm | 19.7×11.8×7.9 in. |
Product Weight: | 4.3 lb. (1.95 kg) | 6.5 lb. (2.95 kg) | 10.1 lb. (4.6 kg) | 13.2 lb. (6 kg) | 7.5 kg | 26.5 lb. (12 kg) |

Please be aware that PO Box cannot receive items,please DO NOT fill in the PO Box address.
- DELIVERY DAYS: 3-7 BUSINESS DAYS
- 3 BUSINESS DAYS SHIPPING OUT
- SHIP FROM CA & TX & NJ & GA & NC &OR WAREHOUSE
California Warehouse: City of Industry, CA
Texas Warehouse: Houston, TX
New Jersey Warehouse: Perth Amboy, NJ
New York State Warehouse: Perth Amboy, NJ
Georgia Warehouse: Austell,GA
North Carolina Warehouse: Grove NC
Oregon Warehouse: AIRPORT WAY Portland,OR
- All of our items are backed with a 30-day return policy. We ensure all our items are new and in excellent condition prior to shipping. In case you receive the item that is not to the standards above, please contact us via e-Bay messages. All returns must be in new original condition as received and should be shipped with delivery confirmation
- Please note that all returns must be pre-approved by us. Unauthorized returns will not be accepted. If you need to return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation.
- We ONLY accept returns with original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return.
- Email Customer Support:
- 9:00am-2:00am PST Sunday-Friday
- All emails will be responded to within 12-24 hours
- This item comes with 12 months Warranty from the date of customers purchased it. Special circumstances will be listed clearly in the listing.
- If your item has been damaged in transit or become faulty in warranty period, please email us with pictures or video to show the problem.
- Please do check everything carefully after you received the parcel, any the damage except DOA (Dead-On-Arrival) would not be covered if it's your fault.
- Replacement products are provided with the same warranty as the returned products.

VEVOR is a leading brand that specializes in equipment and tools. Along with thousands of motivated employees, VEVOR is dedicated to providing our customers with tough equipment & tools at incredibly low prices. Today, VEVOR's products are sold in more than 200 countries and regions with 10 million plus members worldwide.
Features & Details
- Powerful Cleaning Performance: The VEVOR Ultrasonic Cleaner operates at an ultra-high frequency of 40kHz, generating millions of tiny bubbles that explode in water, releasing strong cleaning energy. This energy penetrates every crevice, thoroughly removing stubborn stains from delicate parts, ensuring no area is left uncleaned.
- Advanced Transducer Technology: The efficient transducer, combined with ultrasonic shock waves, instantly breaks down tough grease. With 360° cleaning of precision instruments, it easily eliminates stubborn dirt, and oil without damaging the items. Whether for everyday items or professional cleaning needs, you can use it with confidence.
- Heated Cleaning: For different items such as jewelry, watches/electronic accessories, and heavy grease industrial components, you can control the cleaning temperature from 0-110°C to accelerate the dissolution of dirt. This provides more efficient and targeted cleaning results. The high-temperature mode quickly breaks down stubborn grease, while the low-temperature mode gently protects sensitive materials.
- Outstanding Quality: Made with corrosion-resistant and wear-resistant 304 stainless steel baskets and inner chambers, the included basket prevents scratches during cleaning. The portable handle and convenient drainage design make operation easy and straightforward, with every detail designed to provide an exceptional cleaning experience.
- Wide Applicability: From precious jewelry to complex automotive parts and everyday eyewear, this ultrasonic cleaner handles all with ease. Whether you are a professional mechanic, a laboratory researcher, or an everyday user, this ultrasonic parts cleaner is your reliable assistant.
![]() |
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|
---|---|---|---|---|---|---|
2L Ultrasonic Cleaner | 3L Ultrasonic Cleaner | 6L Ultrasonic Cleaner | 10L Ultrasonic Cleaner | 15L Ultrasonic Cleaner | 30L Ultrasonic Cleaner | |
Capacity | 2L | 3L | 6L | 10L | 15L | 30L |
Model | KZ-S2 | KZ-S3 | TH-30AXN | TH-40AXN | KZ-S15 | TH-100AXN |
Ultrasonic Power | 60W | 120W | 180W | 240W | 360W | 600W |
Heating Power | 150W | 150W | 300W | 300W | 450W | 500W |
Frequency | 40kHz | 40kHz | 40kHz | 40kHz | 40kHz | 40kHz |
Control Time | 0-30min | 0-30min | 0-30min | 0-30min | 0-30min | 0-30min |
Temperature Setting | 0-110℃ | 0-110℃ | 0-110℃ | 0-110℃ | 0-110℃ | 0-110℃ |
Tank Size | 150*135*100mm | 240*135*100mm | 300*152*146 mm | 296*237*147 mm | 325*300*155mm | 505*303*200 mm |
Ultrasonic Transducers | 1 PCS | 2 PCS | 3 PCS | 4 PCS | 6 PCS | 10 PCS |
Product Weight: | 1.95 kg | 2.95 kg | 4.91 kg | 6 kg | 7.5 kg | 11.92kg |
Product Dimensions | 175*165*190 mm | 265*165*225 mm | 325*177*290 mm | 328*268*292 mm | 355*325*275 mm | 535*332*325 mm |
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|
---|---|---|---|---|---|---|
2L Ultrasonic Cleaner | 3L Ultrasonic Cleaner | 6L Ultrasonic Cleaner | 10L Ultrasonic Cleaner | 15L Ultrasonic Cleaner | 30L Ultrasonic Cleaner | |
Capacity | 2L | 3L | 6L | 10L | 15L | 30L |
Model | SUS304 | SUS304 | SUS304 | SUS304 | KZ-D15 | SUS304 |
Frequency | 40kHz | 40kHz | 40kHz | 40kHz | 40kHz | 40kHz |
Ultrasonic Transducers | 1 Sets | 2 Sets | 3 Sets | 4 Sets | 6 PCS | 10 Sets |
Heating Power | 160W | 170W | 350W | 350W | 450W | 650W |
Ultrasonic Power | 60W | 80W | 140W | 190W | 360W | 600W |
Control Time | 0-30 min | 0-30 min | 0-30 min | 0-30 min | 0-30min | 0-30 min |
Temperature Setting | 0-80℃ | 0-80℃ | 0-80℃ | 0-80℃ | 0-80℃ | 0-80℃ |
Tank Size | 5.9" x 5.3" x 3.9" | 9.5" x 5.3" x 3.9" | 11.8" x 5.9" x 5.9" | 11.8" x 9.3" x 5.9" | 355*325*275 mm | 19.7×11.8×7.9 in. |
Product Weight: | 4.3 lb. (1.95 kg) | 6.5 lb. (2.95 kg) | 10.1 lb. (4.6 kg) | 13.2 lb. (6 kg) | 7.5 kg | 26.5 lb. (12 kg) |
SHIPPING

PAYMENT
RETURNS
CONTACT
WARRANTY
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
Shipping Method | Estimated Delivery | Cost |
---|---|---|
Free Shipping (US) | 5–10 business days | Free, available on eligible items |
Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
-
Email: support@ibspot.com
-
Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
-
The item must be unused, in the same condition as received, and in its original packaging.
-
A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
-
Perishable goods (for example, food, flowers, newspapers, magazines)
-
Intimate or sanitary goods
-
Hazardous materials or flammable liquids/gases
-
Gift cards
-
Downloadable software
-
Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
-
Books with obvious signs of use
-
Opened CDs, DVDs, software, or vinyl records
-
Items not in their original condition, damaged, or missing parts not due to our error
-
Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
-
In-store returns are refunded to the original form of payment or issued as a gift card.
-
Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
-
5–7 business days for the return to reach our Returns Center.
-
An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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