XNY 4G Complete Alarm System, WLAN Wireless Alarm System for Home and Apartment with App Push, Motion Sensor, Window Door Sensors, Remote Control, Siren, Works with Alexa (XNY-108-4G-C)
XNY 4G Complete Alarm System, WLAN Wireless Alarm System for Home and Apartment with App Push, Motion Sensor, Window Door Sensors, Remote Control, Siren, Works with Alexa (XNY-108-4G-C)
XNY 4G Complete Alarm System, WLAN Wireless Alarm System for Home and Apartment with App Push, Motion Sensor, Window Door Sensors, Remote Control, Siren, Works with Alexa (XNY-108-4G-C)
- [No Monthly Cost]: No monthly costs, hidden costs and subscription fees. Works with free app ("Tuya" and "Smart Life"). You can control your alarm system anytime and anywhere with your smartphone. Works with Alexa and Google, you can control your alarm system with your voice.
- [Easy to install]: No professional required, no wiring or drilling required, just need to fix the alarm host to the wall (screws are included). Then connect the alarm host to the power source. Supports up to 100 learning/archiving/locating functions for remote control, RFID cards and radio detectors according to your needs
- (Support WiFi and GSM dual network): Support 2G/3G/4G SIM card (SIM card is not included, you need to buy it separately) and 2.4GHz WiFi network (does not work 5G WiFi). You can use GSM when WiFi is off.
- [ Timing arm and disarm]: You can set the timing sharp and blurred via app or keyboard to avoid repeated operations. In addition, a delay time can be set to avoid alarms caused by users leaving the terrain and walking through the distributed area.
- [Intrusion Protection]: When someone activates the system, a loud alarm will sound to deter thieves, the app "Tuya" or "Smart life" will send information to you, the alarm host will make a call or send a message to the default phone number.
| Brand: | XNY |
|---|---|
| Color: | Black |
| Manufacturer: | XNY |
| Part Number: | 5HJWRXB |
| Material Type: | Plastic |
| Isin: | IVXYKWJ1US7A |
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IBspot Buyer Protection
Shop confidently on IBspot, receive your item as described or your money back for eligible orders. Learn Program Terms
GUARANTEED SAFE CHECKOUT
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MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
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EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
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Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
Features:
-2.4 inch TFT colour display with simple human-machine interaction interface.
- Clock and date display, SOS button on the panel.
- Works with "Smart Life" and "Tuya" app.
-Compatible with Alexa and Google Assistant.
WIFI and GSM dual network to ensure stability and reliability.
- Multiple notification methods, such as app notification, SMS notification, phone notification.
-Supports up to 90 remote controls and wireless detectors.
Supports power failure alarms, low backup battery and tampering.
-Supports low voltage alarm on wireless detectors and tampering with them.
-Alarm when doors and windows are opened when the device is activated.
-Multiple defense modes for adjustment: Stay arm, Out arm, 24 Hours, Doorbell, etc.
Up to 5 alarm phone numbers can be set, SMS/call function can be set separately.
Timed arming/disarming.
-Saving and retrieving daily logs and alarm logs.
-Automatic synchronization of time via GSM/WiFi.
-App operation with great convenience.
App push for arming/disarming, alarm, device status.
-APP arming/disarming.
GPRS real-time online for device status.
-Automatic alarm when the device is turned off.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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